Spanish for Social Workers

Maria Oliveira Language Learning Center 

Course Objectives:

Upon successful completion of course, students will be able to speak and understand Spanish effectively enough to:

• Obtain accurate personal information from client, such as: Name (first and last), phone number, address, alternative contact information, place of employment and social security number.
• Schedule appointments and meetings.
• Greet clients either at the office or on the phone.
• Make referrals to appropriate departments.
• Share information about agency related services.
• Evaluate financial situations, including income and expenses.
• Determine living arrangements, including household constituents, number of minors, and number of elderly.
  
  Benefits:
  
  
• Reduced workload. Move your clients along to the next level in the Social Services process without the delays that come from language barriers.
• Save time. No need to wait for a translator!
• Improved efficiency. Your clients and your department will appreciate your time-saving efforts.
• Increased trust and cooperation. Your clients will feel less intimidated by the process if there is mutual understanding; your ability to communicate will ease their comfort level, especially in emergency situations.
• Your improved interactions can lead to promotions and increased pay.