Spanish for Social Workers
Maria Oliveira Language Learning Center
Course Objectives:
Upon successful completion of course, students will be able to speak and understand Spanish effectively enough to:
- Obtain accurate personal information from client, such as: Name (first and last), phone number, address, alternative contact information, place of employment and social security number.
- Schedule appointments and meetings.
- Greet clients either at the office or on the phone.
- Make referrals to appropriate departments.
- Share information about agency related services.
- Evaluate financial situations, including income and expenses.
- Determine living arrangements, including household constituents, number of minors, and number of elderly.
Benefits: - Reduced workload. Move your clients along to the next level in the Social Services process without the delays that come from language barriers.
- Save time. No need to wait for a translator!
- Improved efficiency. Your clients and your department will appreciate your time-saving efforts.
- Increased trust and cooperation. Your clients will feel less intimidated by the process if there is mutual understanding; your ability to communicate will ease their comfort level, especially in emergency situations.
- Your improved interactions can lead to promotions and increased pay.
Maria Oliveira Language Learning Center
3150 Hilltop Mall Rd., Suite 13
Richmond, CA 94806
TOLL FREE: 877-251-8353 LOCAL:510-223-3320
Serving: Alameda County, Contra Costa County, Marin County, Sacramento County, San Francisco County, and Solano County